Tenant satisfaction within our leased apartments holds paramount significance, as we firmly believe that every new occupant should experience a sense of belonging upon moving in. Our primary objective is to uphold the impeccable management of our leased properties.
POM Rentals proudly stands as a pioneering establishment in South Africa, willingly undertaking the responsibility of executing residential leases on behalf of individuals who may face lease ineligibility owing to diverse circumstances such as overdrawn credit profiles or a history of inadequate payment records. This distinctive approach aligns with our commitment to be an innovative and progressive entity, perpetually dedicated to enhancing the living experience of our valued residents.
Twelve Steps Before Taking Occupation
1. Explore Property Listings
Kindly peruse prominent rental property listing platforms such as Property 24, Private Property, and others.
It is advised to narrow your search to a maximum of three residences, bearing in mind that your selection will only be finalised after visiting each of them.
Kindly forward the links of these three properties to us by means of an email to viewing@pom.rentals or through a WhatsApp message to our dedicated company number 063 634 2312.
Subsequent to our arrangement of viewings for the trio of apartments on your behalf, we will promptly furnish you with an extensive array of available dates and times.
5. Complimentary Chauffeur Service
If you're in Gauteng - Following confirmation of your preferred date and time, our proficient chauffeur will be dispatched to collect you in one of our company vehicles. This exclusive service is extended to you without any supplementary cost.
6. Guided Viewing Experience
During the viewing, an experienced viewing consultant will be present to accompany you on an insightful tour of the properties, alongside representatives from other agencies/landlords.
7. Post-Viewing Conveyance
Upon conclusion of the property tours, our service entails your return to your original pick-up point or a location of your choosing, whether you've explored all the properties or identified your cherished selection.
8. Prerequisites for Lease Completion
In the interim between finalising contractual arrangements with the estate agent/landlord and formalising the lease under our corporate banner, we kindly request the submission of the followin• • Fica documents.
• One month’s rent & deposit including the monthly service fee capped @ 10% of the advertised rent.
9. Payment Remittance to Stakeholders
Subsequent to procuring the documents stipulated in clause 8 above, we shall promptly disburse the requisite funds to the estate agent/landlord, encompassing the stipulated sums, including the requisite deposit.
10. Detailed Itinerary Review
We will meticulously evaluate the current state of furnishings and fixtures within and outside the apartment, facilitated by visual aids to ensure comprehensive clarity.
11. Maintenance Exemption Clause
It's important to note that our in-house maintenance department exclusively handles apartment cleaning and any necessary painting, if deemed essential.
12. Culmination of Handover Formalities
Upon receipt of confirmation that all proceedings have transpired seamlessly, we shall convene with you outside your new abode to conclude the formalities of the handover process.
As part of our commitment to delivering top-notch service, please note that a non-refundable administration fee of R1500,00 inclusive of VAT is required from all prospective tenants. This fee covers essential administrative costs, including property viewings, application processing, and necessary background checks. By proceeding with your application, you acknowledge and agree to this administration fee, which is separate from the rental deposit. Rest assured, our team is dedicated to ensuring a smooth and transparent rental process for you. Thank you for choosing POM Rentals as your partner in finding your next home.
